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Beware
I recently brought my pet in for boarding. My dog was returned to me with diarrhea crusted to his...
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I recently brought my pet in for boarding. My dog was returned to me with diarrhea crusted to his stomach and a rash underneath when I cleaned him up. The staff was not aware he had diarrhea while boarding and never noticed a large mass crusted to his stomach. How often did anyone even look at my dog??
The excuse I was given when I questioned the level of care provided was that the Boarding Manager was on vacation and my dog would have been better cared for if she was in town. When I asked to find a way to resolve the issue I was told that I was out of luck and these things just happen. (Not at a vet clinic my pet would go to!)
Also missing a large portion of expensive pet food that was brought in with my pet and nail trim was done poorly. Would not recommend to anyone, regardless of the price.
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Lien Animal Clinic
Category:
Animal Hospitals
3710 SW Alaska St
Seattle,
Washington
(206) 932-1133
My Dog Can't Use Her Leg!!!
My puppy broke her leg and we had it cast at 5 corners in Burien late at night. Lien was supposed...
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My puppy broke her leg and we had it cast at 5 corners in Burien late at night. Lien was supposed to fix it the next day if it was uncorrectly cast to begin with, but they never did even after they took X-Rays, assuming that it was cast correctly to begin with, I didn't worry. Every week that I had her recasted (by Lien), they charged me a different price for the same thing that I had done the previous week. Doesn't make any sense at all? I had to take my paperwork back from the previous time and show them that I had been overcharged time and time again. When I was supposed to bring her in and leave her there for the day, I got a call after 1 hour and was told to come and pick her back up because they couldn't do what was scheduled that day. But I was at school so I couldn't get there until about 2 hours later. I was expecting that I wasn't supposed to be there until 5pm since this is what I was told. When I got there, my dog had been there about 3 hours and they tried to charge me a whole days kenneling fee, even though they didn't do any work on her. They told me to reschedule so i would have to bring her in again, and pay another kenneling fee later. So they charged me twice. After some months went by, my dog got her cast off. I was charged a total of about $3000.00 throughout the whole process and guess what!!! THEY DIDN'T HEAL MY DOGS LEG CORRECTLY SO NOW SHE CAN'T WALK ON IT!!! After that much money and stress, they won't even see my dog for free to tell me what I can do to help her. They want to charge me $50.00 to look at her leg AGAIN. All they had to do was cast the leg correctly, which they apparently couldn't do. I'm not one to complain, but when my dog is suffering and I paid out a lot to fix the problem, and nothing was done correctly, I think I have a right to be pretty upset. I would not recommend Lien.
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Cute logo in their yellow pages ad :)
I have to admit---the reason I became a customer of Admiral Vet Hospital is because of the logo in...
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I have to admit---the reason I became a customer of Admiral Vet Hospital is because of the logo in their yellow pages ad---a cat with a pirate's hat and an eye patch.
I suppose that once I called them, I had even more reasons to be a customer. They were who I used when I had to get my cat shaved. They were humane and compassionate and had the lowest rates in town to do the job.
PLUS they did a super job of shaving my kitty, even leaving her a little poof on her tail so that she looked like a poodle!
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My kitten died there
I had a kitten die there while getting neutered. They are good vets and they mean well, but to...
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I had a kitten die there while getting neutered. They are good vets and they mean well, but to have a kitten die during such a routine procedure was disheartening.
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Nobody's purr-fect
Phinney Ridge Animal Hospital is in a bungalow in the heart of the neighborhood. The reason we...
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Phinney Ridge Animal Hospital is in a bungalow in the heart of the neighborhood. The reason we chose the vet was that it was walking distance to our apartment. We saw vets at the animal hospital for two years for our cat. They did a nice job but we did feel a lot of pressure to not declaw our cat. They made us feel pretty guilty about even considering it. We are still on the fence on whether we should have done it, but we didn't even feel it was an option with this vet. Other than that, it was a nice place to go. The waiting area is a little cramped if a hyper dog runs in while you're at the counter paying with your cat.
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Watch out, they'll gouge you!
These folks grossly overcharge, and you kinda get the feeling like they're prescribing things just...
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These folks grossly overcharge, and you kinda get the feeling like they're prescribing things just so that you'll pay them more money. They're nice enough people, but we just felt like we couldn't really trust them. After taking our elderly cat there and spending about half a grand on medical treatments, we found out we're not the only ones who felt that way. Apparently they're known for gouging. Word on the street is you'd be better served waiting in the walk-in clinic on Rainier Ave.
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A major disappointment: perfunctory office exams and misdiagnosis
Isn't "the system" is supposed to weed out incompetence and poor performance?
Dr. Spencer, the...
More 8 months ago
Isn't "the system" is supposed to weed out incompetence and poor performance?
Dr. Spencer, the new owner, refused to see my dying cat just because I saw another vet. I consider this serious professional misconduct.
After the first office visit, I repeatedly and diplomatically asked to see another, ANY other veterinarian there.
Apparently, it was the previous vet-owner, Dr. Stephen Jones, who built up the reputation of this clinic.
Spencer misdiagnosed speckling on my cat's nose as precancerous lesions based on a two-second examination, handed us the estimate, and thus was ready to do surgery. This left me with the impression that he pretends to know things he does not.
He generously told me that he could clean my cat's teeth and remove the lesion at the same time, provided that I submit the cat to an ultrasound cardiac screening ($500). He did not explain the risks involved in doing such surgery on a geriatric cat.
This initial office visit was, to put it mildly, inadequate.
Even the generally noncommittal cat's co-owner--on the faculty of the University of Washington., not disposed to comment negatively on anything--concurred, "He's [really] not very good, is he?"
He examined my for a total of two minutes. He showed no genuine interest in my cat. His approach can be described as "shooting-from-the-hip."
He summarized the first office visit by saying that my cat was in terrible shape. The next day, however, after he actually SEEN the lab results, he promptly reversed his opinion. And he stated that I could stop doing the sub-cutaneous injections completely, advice which, I believe, harmed my cat and led to his premature death.
His expertise on felines is frankly nil, in my opinion. Claiming that a cat with chronic renal failure, just based on numbers, is back in a "pre-crash" phase flew in the face of good common sense (kidney function does not regenerate) and misleading.
He can also be a control-freak as well. Refusing refills and stingily prescribing only three tablets of a medication widely used for feline in my cat's condition is absurd, when he is so slapdash himself.
An illustration of his telephone manners, churlish, would be as follows: In the middle of a message left on your answering machine, he harangues you with "...and I'M TELLING YOU..."
He could have walked straight out of Harry Hope's saloon (O'Neill's "The Iceman Cometh").
Without my permission, he demanded--and revealed--sensitive personal information, which he admitted, later on, had not actually been necessary to have.
To that say the other vet, Dr. Westerdahl, is mediocre would be to give her undue praise, notwithstanding her credentials, which look good only on paper. Her guarded, glacial demeanor did not make communication exactly easy.
She did the bare minimum, evincing little interest, and then exited without even informing me the visit (all of 12 minutes) was over. When I informed an assistant that I still a question to ask, she primly and grimly returned, after having finished the urinalysis, and spent another five minutes with me.
She had also had my cat's nails, trimmed, something I had not asked for. It did not compensate for a sub-mediocre office visit, unfortunately.
I get the impression that they observe their clients with not exactly benign interest. I felt all along uncomfortable with the ambient distrust in the air, not helped the size of the reception area (equivalent to that of a large closet).
I should have known better when, before deciding whether to go here or not, I interviewed the vet tech. We were suddenly pulled out of the room by a staff person who gave me a dirty look and then presented me with a bill for $40 (No one had even seen my cat!).
They did not allow us to see our cat's blood being drawn, inventing a bit of nonsense for not doing so. (Who exactly is paying for this, by the way?).
One vet tech, Kay, was very professional and genuinely caring, honest, and friendly. I am grateful to this sterling individual. The other staff, with their cosmetic smiles and occasional insolence, do their jobs.
One other positive note: they do write prescriptions so you don't have to feel ripped off getting medications from their limited dispensary.
New clients receive a pet handbook; the web-site also is moderately informative.
Not a good place to bring a cat, in any case.
Now I can see why a local pet store told me "NO ONE likes them."
Note: Neither vet is a cat-owner, though the staff insists, a bit too strenuously, that they both "really like" cats. Really.
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Elliott Bay Animal Hospital
Elliott Bay Animal Hospital is a vet's office for people who love their pets like family. They are...
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Elliott Bay Animal Hospital is a vet's office for people who love their pets like family. They are on the higher end of the price spectrum, but they are one of the only vet offices in Seattle approved by the AAHA (American Animal Hospital Association), which requires extremely high standards of cleanliness, care, state-of-the-art equipment, etc. The office is always busy, so expect to wait a bit. Luckily their waiting room is very comfortable and everyone is very nice (there's tea and water in the back). They also board animals at the office. My kitties (including one diabetic) go there and I love it. The vets are excellent and and very helpful.
http://www.elliottbayah.com/
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Pricey but quality service for the furry kids in your home
A friend recommended this Vet to us, which we've been using for about 3 years now.
Personally I...
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A friend recommended this Vet to us, which we've been using for about 3 years now.
Personally I think it's on the pricey side, just for an office visit...plus it's convenient and the quality is good...so I haven't gone elsewhere, yet.
The biggest bonus is it's a 24-hr vet so if you have a middle of the night emergency you don't have to freak out about where in the Earth to bring your cat, sensing that Swedish probably wouldn't be a good idea...
They also do bording- sort term, if your furry friend is gettting something done- twice our one cat, who thinks he's a dog, has had a huge abscess...just as we're leaving town for the weekend...so we left him in their care...instead of roaming the streets of Burien....
So they are really great and helpful, just a little pricey.
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West SEattle animal hospital could definetly improve
My husband and I have had several bad experiences at West Seattle animal H. Not only have they...
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My husband and I have had several bad experiences at West Seattle animal H. Not only have they often but rude they have taken advantage of our devotion to our animals by trying to over-charge and over medicate 2 of our animals when they were seriously ill. We have since switched to Urban vet down on Elliot ave. and have been totally happy with them. We also found out West Seattle had prescribed very expensive meds for several animals of our animals after we had explained that we are not the richest people in the world and we would like the most cost efficient way to treat our animals they insisted these expensive meds were the only way to go but come to find out at Urban we could have been treating them with a very inexpensive over the counter medication that we could get at the grocery store. There is more than that but hopefully this gets my point across.
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